FAQ
1. What types of photography services do you offer?
At Raven Photography, we offer a range of services including wedding photography, portrait sessions, event coverage, commercial photography, and more. Please visit our Booking page for more details.
2. How can I book a session with you?
You can book a session by filling out the contact form on our Contact page or by calling us directly at [your phone number]. We will get back to you promptly to confirm the details.
3. What is your pricing?
Our pricing varies depending on the type of service and the duration of the session. Please refer to our Pricing page for detailed information on our packages and rates.
4. Do you require a deposit to secure a booking?
Yes, we require a 50% retainer or deposit to secure your booking. This amount is deducted from your total session fee.
5. Are retainers and deposits refundable?
No, all retainers and deposits are non-refundable. By booking our services, you agree to this policy.
6. What is your cancellation policy?
If you need to cancel or reschedule your session, please contact us as soon as possible. While retainers and deposits are non-refundable, we can often reschedule your session depending on availability.
7. How long will it take to receive my photos?
The turnaround time for receiving your photos is typically a month, although we do aim to get them to you quicker if possible. We will provide you with an estimated delivery time when you book your session.
8. Do you offer photo editing services?
Yes, all our packages include basic photo editing. For more extensive retouching or special requests, additional charges may apply. Please discuss your needs with us during your consultation.
9. Can I order prints or photo albums from you?
Absolutely! We offer a variety of print and album options. You can view the products and pricing in your gallery page and order directly through the website.
10. What should I wear for my photo session?
For portrait sessions, we recommend wearing comfortable clothing that reflects your personal style. Avoid busy patterns and logos. For more specific advice, feel free to consult with us prior to your session.
11. Do you travel for shoots?
Yes, we are available for travel. Travel fees may apply depending on the location. Please contact us to discuss your specific needs and get a quote.
12. How do you handle bad weather for outdoor shoots?
If the weather is unsuitable for an outdoor shoot, we will work with you to reschedule or find an indoor location. Your safety and satisfaction are our top priorities.
If you have any other questions not covered here, please feel free to contact us directly. We are always happy to help!